FAQ
HomeQuick answers about orders and our sets. Still stuck? Contact us or visit customer support.
Do your listings include a chessboard?
Most sets are pieces only unless the product page states otherwise. You can pair our resin sets with any standard board that matches the scale listed in the specifications.
What material are the pieces made from?
Our production sets are cast in high-quality acrylic resin, finished by hand, and assembled in the United States. Exact material notes appear on each product page.
How do color options work?
On the product page, choose a colorway (for example Gold and Silver or Red and Purple) before adding to cart. Variations may affect price or lead time; the configurator shows the current selection.
How long does shipping take?
In-stock configurations ship after processing. Custom colorways or made-to-order runs may take longer. You will receive email updates when your order is confirmed and when it ships.
Can I return a set?
See our returns policy for eligible items and deadlines. Because many sets are made to order, returns may be limited once production has started.
Do you offer custom chess sets?
Yes. Visit the custom page to describe your project. We reply with a quote and timeline after reviewing your references.
How should I care for resin pieces?
Display away from prolonged direct sunlight. Clean with a soft, dry cloth; avoid harsh solvents. Store in a box or bag if you transport the set frequently.